We are here to help!

Please call or email our customer service center if you have any questions or you need help placing your order
We are available Monday thru Friday from 8:30am to 5:30pm EST


855-639-2247
info@pizzabags.com


ADDITIONAL INFORMATION

Shipping & Delivery
Pizza Bags - Our thermal pizza bags ship F.O.B. 91733 and usually ship the next day. Depending on where you are located, your order can take between 1 and 7 business days in transit. We generally ship via UPS. Custom Decorated Uniforms - Generally, custom-decorated goods have a production time of approximately 2 weeks, plus time in transit (between 1 and 7 business days, depending on where you are in the counrtry. Blank Goods - Generally, blank goods ship the next day, and may take 1 to 7 business days in transit. Mixed Orders - Mixed orders (orders combining Pizza Bags and/or Custom-Decorated items and/or Blank Goods may ship and arrive separately. Depending on the specific mix of items ordered, you may expect all or a part of your order to arrive in 3-4 weeks (production time, if necessary PLUS time in transit of 1-7 business days)
Privacy & Security
We take your security and privacy VERY seriously. We do not (and never will) share your personal data with anyone, except for those who may need it to fill your orders (i.e. a vendor needing your address to ship you some products) In addition, we use the highest internet security to ensure a safe web transaction.
Returns & Replacements
All items we sell come with a one year guarantee from defects in manufacturing. Pizza Bags and blank goods may be returned within 30 days in unused/ unwashed/ unworn condition for a full refund for any reason. Please call for an RA# and shipping address. You will be responsible for the return shipping cost. Custom-embroidered goods may not be returned, except in the case of a defect in manufacturing.
Payment, Pricing & Promotions
Payment is required upon checkout from the online store in the form of a valid credit card. Pricing may change at any time and without warning. Promotions are offered as an incentive. Generally, promotions, coupon codes and other discounts may not be combined, unless otherwise noted.
Viewing Orders
You may view your order and its progress at any time by logging into your account.
Updating Account Information
You may log in to your account at any time to update your account information, including your billing and shipping addresses, passwords and newsletter subscriptions. You can also see your order history and order progress from your account.